SMS · Subscriber Management System

The revenue operating layer for D2C subscriptions.

MultiTV SMS turns identity, entitlements, payments and engagement into one subscriber brain for OTT, digital publishing and any recurring or pay-per-use business.

360°single subscriber view
24/7automated dunning & retries
0code to change packaging
sms.multitv.cloudRevenue · last 12 monthsLIVE
MRR$412K ↑ 12.4%
Churn2.1% ↓ 0.8 pts
ARPU$3.40 ↑ 6.2%
Premium Annual· $59 / yrRENEWING 94%
Mobile Monthly· $2.99 / moTRIAL → PAID 31%
Match Pass (PPV)· $1.49 / matchLIVE NOW
Winback running1,204 lapsed subscribers

Trusted by leading brands & broadcasters worldwide

SonyLIVZEE5RelianceSamsungBMWMercedes-BenzFanCodeTataVodafoneBajaj AllianzSonyLIVZEE5RelianceSamsungBMWMercedes-BenzFanCodeTataVodafoneBajaj Allianz

The problem

Subscribers are a system, not a CRM list.

Plans, devices, payments, trials, refunds, winbacks every revenue event touches five teams and three tools. SMS puts the whole subscriber lifecycle behind one API and one console.

Lifecycle

One loop, fully automated.

Every stage feeds the next the system learns which offer keeps which subscriber.

1IdentifyOTP login, devices, consent
2EntitlePlan, geo, device, match
3BillCharges, retries, dunning
4RetainRenewal, cancel-save, winback
5AnalyzeCohorts, churn, LTV

Platform capabilities

Six modules. API-first by design.

Identity & Access

OTP login, signup, device profile and consent capture.

Plans & Offers

Monthly, annual, trials, vouchers, PPV, bundles and add-ons.

Entitlements

Real-time access by plan, device, geo, match and segment.

Payments

Stripe · Razorpay · Paytm · Juspay · PayPal · Amazon Pay.

Lifecycle CRM

Welcome, renewal, cancel, failed-payment and winback triggers.

Analytics

Revenue, cohorts, churn, conversion and content engagement.

Payments orchestration

Every gateway your market expects.

Pre-built integrations with routing, retries and reconciliation handled by SMS.

StripeRazorpayPaytmJuspayPayPalAmazon PayUPICardsWalletsCarrier billing

Packaging

Start where you are. Scale to PaaS.

Three ways to run SMS from revenue layer to full video platform.

SMS Core

The subscriber revenue layer for your existing app.

Core
  • Identity, plans and entitlements
  • Payments orchestration & dunning
  • Revenue analytics and cohorts
  • API-first, deploy in weeks
Talk to sales
Most popular

SMS Growth

Core plus the engagement engine that compounds revenue.

Growth
  • Everything in Core
  • Lifecycle CRM welcome, renewal, winback
  • Offers, vouchers, PPV and bundles
  • Churn prediction and cancel-save flows
Book a demo →

SMS + Video PaaS

The full MultiTV stack subscriptions plus streaming.

PaaS
  • Everything in Growth
  • OTT apps, player, CDN and DRM
  • One vendor from sign-up to stream
  • Enterprise SLAs and migration support
Design my stack
BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  ·  BILL  ·  RETAIN  ·  GROW  · 
360°Single subscriber view
0Code needed to change packaging
24/7Automated dunning & retries
100%Revenue events tracked live

Production numbers from live MultiTV deployments not lab benchmarks.

In practice

From first OTP to loyal subscriber.

app.multitv.cloud/sms
MultiTV peopleMultiTV monetisationMultiTV revenueMultiTV analytics
MultiTV people
Identify

Friction-free identity

OTP login, device profiles and consent capture that convert without a password in sight.

  • OTP and social login flows
  • Device limits and household profiles
  • Consent and privacy built in
MultiTV monetisation
Package

Plans that change without releases

Launch monthly, annual, trials, vouchers, PPV and bundles from the console zero code.

  • Per-market pricing and offers
  • Trials, intro offers and upgrades
  • Match passes and micro-payments
MultiTV revenue
Collect

Revenue that survives failed cards

Smart retries, dunning journeys and gateway routing recover revenue you are currently writing off.

  • Automatic retries on optimal schedules
  • Dunning emails, SMS and in-app nudges
  • Reconciliation across gateways
MultiTV analytics
Grow

Analytics that drive the next offer

Cohorts, churn, LTV and content engagement in one view piped to your warehouse if you want it.

  • Cohort retention and LTV curves
  • Churn-risk scoring per subscriber
  • Content-to-revenue attribution

Micro-drama mechanics

The coin economy, built in.

Micro-drama runs on micro-payments. SMS ships the whole wallet coins, packs, unlocks, rewards and the analytics that tune them.

Coins, not cards, per episode

Viewers buy coin packs once, then spend frictionlessly episode by episode, cliffhanger by cliffhanger.

  • Coin wallet with IAP packs, bonuses and regional price points
  • Per-episode unlocks first episodes free, priced cliffhangers
  • Daily check-in rewards, streaks and ad-watch coin top-ups
  • Binge bundles and season passes alongside coins
  • Expiry, refunds and ledger fully auditable
  • Conversion analytics: which episode turns viewers into payers
wallet.multitv.cloudCoin economy · micro-dramaLIVE
COINS SOLD4.2M this month
EP. UNLOCKS380K ↑ 22%
ARPPU$2.10 ↑ 31%
Episode 12 unlock· 30 coinsTOP SELLER
Coin pack 500 + 50 bonus· $4.99 IAPBEST VALUE
Daily check-in reward· +10 coins streakRETENTION

AI Intelligence

AI data analyst and churn intelligence for subscription teams.

SMS brings analysis, prediction, and action into one governed layer so product, finance, and support work from the same truth.

AI Data Analyst Copilot

Ask subscription, billing and retention questions in plain language and get governed answers from live business data.

Churn Prediction Model

Score high-risk subscribers, monitor model confidence, and trigger retention workflows before revenue drops.

Revenue Risk Monitoring

Detect renewal slippage, failed collections, and segment-level risk so teams can intervene fast.

Actionable Intelligence

Turn insights into actions with retry playbooks, targeted campaigns, and recovery tracking in one system.

Cross-Team Decision Layer

Keep product, finance, and support aligned with one governed source of insights, alerts, and prioritized actions.

AI intelligence dashboard for subscription teams

Leaders' choice in video tech

The results behind every video experience.

See why broadcasters and live streaming providers choose MultiTV to power their video businesses.

Thanks for your efforts on the F62 launch — executed very well, from production to simulcast on multiple platforms. Great to have MultiTV with us.

★★★★★

Ram Deshpande · Vice-President, Digital, Samsung

As Apollo 24/7, we've been associated with MultiTV on our online property 'Health Hour'. The service and technical support received is exceptional.

★★★★★

Kushagr Sharma · Marketing Manager, Apollo 24|7

We were able to consolidate multiple vendors into one MultiTV solution, which made the entire process much simpler. What really stood out was how quickly we were able to move from planning to launch.

★★★★★

Head of Digital · Leading Entertainment Network

We had a huge library of content sitting on the shelf. MultiTV helped us turn that archive into three FAST channels in just a week, giving us a new way to monetize content we already owned.

★★★★★

COO · International Content Studio

We’re now getting highlights out while the game is still fresh. That speed has made a real difference to how quickly we can engage our audience on social.

★★★★★

Head of Content · Sports Broadcaster

We were able to bring several separate infrastructure and media costs together under Streamline. The TCO analysis made the business case clear, and the savings started to show even before the migration was complete.

★★★★★

VP Engineering · OTT Platform

We were able to change our packaging and pricing several times during the quarter without waiting for an app release. That gave us much more flexibility, and our trial-to-paid conversion improved significantly.

★★★★★

Head of Growth · D2C Streaming Service

We’ve been able to connect our live content with commerce in a way we couldn’t before. Fans can discover a jersey and buy it while the match is still happening.

★★★★★

CRO · Sports Media Group

Success stories

Trusted by leading brands.

FAQ

Common questions.

What is MultiTV SMS?

A subscriber revenue operating layer for D2C and OTT — identity, plans, entitlements, payments, CRM and analytics.

Is it API-first?

Yes — start with one module and add the rest, all via clean APIs.

Which gateways are supported?

Stripe, Razorpay, Paytm, Juspay, PayPal, Amazon Pay, Apple/Google IAP, Adyen and Worldpay.

How fast can we deploy?

A phased, de-risked rollout from API base to revenue OS in weeks.

Run revenue like a system.

Tell us about your subscription business and we’ll show SMS running on your plans, your gateways and your markets.

ACQUIRE  ·  BILL  ·  RETAIN  ·  GROW  ·  ACQUIRE  ·  BILL  ·  RETAIN  ·  GROW  ·  ACQUIRE  ·  BILL  ·  RETAIN  ·  GROW  ·  ACQUIRE  ·  BILL  ·  RETAIN  ·  GROW  ·  ACQUIRE  ·  BILL  ·  RETAIN  ·  GROW  ·  ACQUIRE  ·  BILL  ·  RETAIN  ·  GROW  ·